Our Mission Our purpose is to support our customers’ needs and goals by providing safe, high quality, and affordable transportation. Our team of professional reservationists, chauffeurs and management are focused on providing outstanding customer service with your needs in mind. We always strive to do more for you. One customer at a time. We are passionate about serving you better, institutionalizing a culture of world-class service through a variety of quality control and assurance programs. We recognize the value and importance of our customers, anticipating needs in advance of what our customers may need. Our chauffeur performance is consistently monitored by management. Our chauffeurs must pass a drug test, medical exam, FBI and Houston Police Department background check; these systems of checks and balances ensure our customers are not being put at risk for exposure to criminals. Additionally, for customer safety, driving record checks are conducted annually and our insurance carrier mandates that a chauffeur not have more than 2 moving violations on their record. Our Mission is simple: To lead the Industry in customer satisfaction. About Our Business Tradition ACT was founded in 1990, formerly as Ron’s American Limousines. Our early business targeted Houston customers by offering limousine services to weddings, quinceaneras, bar mitzvah, and night on the town type transportation. Eventually, we grew the airport transportation sector of our market. Today our business has found a very comfortable position in the Houston Luxury Transportation market by providing all types of transportation to our customers. We continue to focus on being a complete transportation solution provider for our customers. Whether our clients need to transport 1 or 50 people, we work out the solution to their needs based on their budget, needs, requirements, etc. Our worldwide affiliate network is one of the keys to our success, providing end-to-end transportation to clients from other cities or countries. Affordability We regularly monitor market conditions and adjust our rates to ensure our pricing remains competitive with our competition. We pride ourselves on offering the most professional service in the finest fleet of Sedans, Limos, SUV's, Vans, Mini Buses and Motor Coaches. Quality Quality components of our organization include: Unmatched service and broad vehicle availability Professionally trained chauffeurs State-of-the-art reservation technology Rigorous vehicle inspection and maintenance program On-site dispatch 24/7 Professional greeter service In-house ground reservation agent Employee shuttle program Servicing all Houston area airports Luxurious amenities in all vehicles Safety Our fleet undergoes frequent inspections to ensure our customers safety. Annually, our fleet must pass a safety inspection by the City of Houston, as well as state mandated safety and emissions inspections. © 2010 American Corporate Transportation. All Rights Reserved.